At Bellamy Trip, we take pride in the quality of our products and aim to ensure your satisfaction with every purchase. Please review our return and refund guidelines below.
1. Eligibility for Return
If you receive a defective, damaged, or incorrect item, you may request a return or exchange within 1-3 days of delivery. To be eligible, the item must be unused, in its original packaging, and in the same condition as received.
2. How to Request a Return
To initiate a return, contact us at [email protected] within 1-3 days of receiving your order. Please include your order number, a brief description of the issue, and clear photos if applicable.
3. Return Approval
Once we receive your request, we will review the details and inform you if your return is approved. If approved, you will receive instructions on how and where to send the item back.
4. Refunds
Refunds are issued only for valid returns due to damage, defects, or delivery of the wrong item. Refunds will be processed in the original payment form—since we offer only Cash on Delivery, the refund will be arranged through a mutually agreed-upon method after the returned item is received and inspected.
5. Non-Returnable Items
Used items, items without original packaging, or returns initiated after 3 days of delivery are not eligible for refund or exchange.
6. Questions?
For any questions regarding your return or refund, reach out to us at [email protected]. We are here to help and ensure a smooth process.
7. Policy Updates
Bellamy Trip reserves the right to update or modify this policy at any time without prior notice. Please review this page periodically for any changes.